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Privacy Policy

Last updated: 12 September 2026

This Privacy Policy explains how Homestead Project collects, uses and protects personal information when you visit this website, create an account, contact us, subscribe to communications or purchase products through the website.

The website includes information and articles as well as an online shop operated using WooCommerce. Products may be supplied directly by Homestead Project or fulfilled by third-party dropshipping suppliers.

1. Who we are

This website is operated by Homestead Project.

For the purposes of UK data protection law, the website operator is the data controller responsible for personal information collected through this website.

If you have any questions about this Privacy Policy or how your personal information is handled, please use the contact details provided on the website.

2. Information we collect

Depending on how you use the website, we may collect the following information:

Information you provide to us

This may include:

  • Name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Account login details
  • Information provided when contacting us
  • Information provided when subscribing to our newsletter or other email communications
  • Details of products purchased
  • Order information
  • Information provided when submitting enquiries or other forms

We do not ask customers to provide payment-card details directly to us where payment is processed by an external payment provider.

Information collected automatically

When you visit the website, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Approximate location derived from technical information
  • Referring website
  • Date and time of visits
  • Information about how the website is used

Some of this information may be collected through cookies and similar technologies.

3. How we use your information

Personal information may be used to:

  • Provide and operate the website
  • Create and manage customer accounts
  • Process orders
  • Process payments
  • Arrange delivery of products
  • Communicate with customers about orders
  • Respond to enquiries
  • Provide customer support
  • Send newsletters or other marketing communications where appropriate
  • Improve the website and its content
  • Understand how visitors use the website
  • Maintain website security
  • Detect and prevent fraud or misuse
  • Comply with legal and accounting requirements
  • Display relevant advertising
  • Measure the performance of advertising and website content

We will only use personal information where we have an appropriate legal basis for doing so.

4. Online shop and WooCommerce

The website uses WooCommerce to provide its online shopping functionality.

When you create an account or place an order, WooCommerce processes information required to operate the shop. This can include your name, contact details, billing and delivery addresses, order details and account information.

Customer account information may be retained so that customers can view previous orders and manage their account.

WooCommerce also uses cookies and other technologies necessary to operate functions such as the shopping basket, checkout and customer login.

Further information about how WooCommerce handles personal data can be found in its own documentation and privacy information.

5. Payments

Payments are processed using third-party payment providers.

The website may use Stripe and PayPal, together with other payment services that may be enabled through WooCommerce from time to time.

Payment providers may collect and process payment and transaction information in accordance with their own privacy policies.

Where payment is processed by a third-party payment provider, sensitive payment-card information is handled by that provider rather than being stored directly by Homestead Project.

The payment methods available at checkout may change from time to time.

6. Product fulfilment and dropshipping

Some products sold through the website may be supplied directly from Homestead Project, while other products may be fulfilled by third-party suppliers.

Where a product is fulfilled by a third-party supplier, information necessary to complete the order may need to be shared with that supplier.

This may include:

  • Customer name
  • Delivery address
  • Contact details
  • Product ordered
  • Order information necessary for fulfilment

Such information is only shared where necessary to fulfil the order, provide delivery or provide related customer services.

Third-party suppliers may process information in accordance with their own privacy policies and contractual arrangements.

7. Delivery companies

Where necessary to deliver an order, relevant customer information may be provided to postal, courier and delivery companies.

This will normally include the customer’s name, delivery address and information necessary to contact the customer regarding delivery.

8. Customer accounts

Customers may create an account on the website.

Account information may include your name, email address, billing and delivery details, order history and login information.

Customers are responsible for keeping their account password confidential.

If you no longer require an account, you may contact us to request its deletion, subject to information that we are required to retain for legal, accounting or other legitimate purposes.

9. Contact forms and enquiries

If you contact us through a contact form or another communication method provided on the website, the information you provide will be used to respond to your enquiry and provide customer service.

Contact information may be retained where necessary to maintain a record of an enquiry, provide ongoing support or comply with legal requirements.

10. Newsletter and email communications

If you subscribe to our newsletter or other marketing communications, we will use the information you provide to send the communications you have requested.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant email or by contacting us.

We do not sell newsletter subscriber lists to third parties.

11. Google Analytics

The website uses Google Analytics to understand how visitors use the website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • How visitors arrived at the website
  • General information about devices and browsers
  • Approximate geographical information
  • Website interaction information

Google Analytics uses cookies and similar technologies.

Where required by applicable law, analytics cookies will only be used after the appropriate consent has been obtained.

Google processes information in accordance with its own privacy policies and terms.

12. Google AdSense and advertising

The website may display advertisements provided by Google AdSense.

Google and its advertising partners may use cookies and similar technologies to collect information about visitors and to display, measure and personalise advertising.

Depending on the choices made by a visitor and the applicable privacy requirements, advertising may be personalised or non-personalised.

Personalised advertising may use information such as previous browsing activity, interests and interactions with advertising to help determine which advertisements are displayed.

Google states that AdSense uses cookies and that publishers must provide users with information about the use of cookies in their privacy policies.

Information about Google’s use of data for advertising is available through Google’s privacy and advertising information.

Visitors may manage certain advertising preferences through Google’s advertising settings.

13. Cookies

Cookies are small files stored on a visitor’s device when visiting a website.

The website uses cookies for several purposes, including:

  • Operating the shopping basket
  • Maintaining customer logins
  • Processing checkout
  • Remembering preferences
  • Website security
  • Analytics
  • Advertising
  • Measuring website performance

Some cookies are essential for the website to function and cannot be disabled through normal website settings.

Other cookies, including certain analytics and advertising cookies, require consent where required by law.

Visitors can manage cookie preferences through the website’s cookie consent system where available and can also control cookies through their browser settings.

Because the website uses WooCommerce, some cookies are necessary for shopping functions such as the basket and checkout.

14. Advertising and consent

Where required, visitors will be provided with a choice about whether to allow non-essential cookies and the collection and use of information for advertising and analytics purposes.

For visitors in the UK and other regions where Google’s consent requirements apply, advertising technologies may be controlled through a consent management platform.

Google requires publishers serving personalised advertisements to users in the UK and European Economic Area to use an appropriate Google-certified consent management platform integrated with the IAB Transparency and Consent Framework.

Your consent choices may affect the type of advertising shown to you.

15. Legal bases for processing

Depending on the circumstances, personal information may be processed because:

  • It is necessary to fulfil a contract, such as processing and delivering an order.
  • It is necessary to comply with a legal obligation, such as accounting and tax requirements.
  • We have a legitimate interest in operating, securing and improving the website and providing customer services.
  • You have given consent, where consent is required, such as for certain marketing, analytics or advertising activities.

Where processing is based on consent, you may withdraw your consent at any time.

16. How long information is kept

Personal information will not be kept for longer than necessary for the purpose for which it was collected.

Order and financial information may need to be retained for longer periods because of legal, accounting and tax requirements.

Customer account information may be retained while the account remains active.

Marketing information will normally be retained until you unsubscribe or it is otherwise determined that it is no longer required.

The exact retention period may therefore vary depending on the type of information and why it is being retained.

17. Who we share information with

Personal information may be shared where necessary with:

  • Payment providers
  • Delivery and courier companies
  • Dropshipping and fulfilment suppliers
  • Website hosting and technical service providers
  • WooCommerce and WordPress-related services
  • Google Analytics
  • Google AdSense and associated advertising technology providers
  • Email and newsletter service providers
  • Professional advisers where necessary
  • Law enforcement or government authorities where legally required

We do not sell customers’ personal information as a business asset.

18. International transfers

Some third-party service providers used by the website may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by UK data protection law.

These safeguards may include adequacy regulations, standard contractual clauses or other legally recognised mechanisms.

19. Your rights

Under UK data protection law, you may have rights including:

  • The right to be informed about how your personal information is used
  • The right to access personal information held about you
  • The right to request correction of inaccurate information
  • The right to request deletion of information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent

Some rights are subject to legal exceptions.

To exercise your rights, please contact us using the contact details provided on the website.

20. Data security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take appropriate precautions when creating and using their website account, including using a strong and unique password.

21. Children’s information

The website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information without appropriate consent, please contact us so that the information can be reviewed and, where appropriate, deleted.

22. Third-party websites

The website may contain links to websites operated by other organisations.

Those websites have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites.

Visitors should review the privacy policy of any external website before providing personal information.

23. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, the services used, legal requirements or the way personal information is processed.

The date at the beginning of this policy will be updated when significant changes are made.

24. Contact

If you have questions about this Privacy Policy, the information we hold about you, or the way your information is processed, please contact us using the contact details provided on the website.

If you are not satisfied with how your personal information has been handled, you also have the right to complain to the Information Commissioner’s Office (ICO).

The ICO’s website is available at:

https://ico.org.uk